property MANAGEMENT

Elevate your outdoor hospitality business with our turnkey management solutions.

Outdoor Hospitality

Done Right

As experienced owners ourselves, we understand the unique challenges owners face in delivering exceptional outdoor hospitality experiences. With decades of industry expertise, we’re committed to leveraging our proven strategies and unparalleled service to help your property thrive. 

Comprehensive management, expert consulting, and customized services

At Northgate, we provide industry-leading management services focused on driving growth and profitability for your property. With comprehensive solutions that integrate operations, marketing, and capital improvements, we handle every detail so you can be as involved-or as completely hands-off-as you want. For those seeking target support, we also offer expert consulting and a la carte service tailored to your unique goals.

FREE BUSINESS REVIEW

Our experienced team will use the information you share to develop personalized business projections built from proprietary models developed through years of hands-on industry experience.

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Operations

Portfolio-wide quality assurance through QA audits, site inspections, and NPS-scored guest experience. Operating procedures and field guides for managers and seasonal teams.  A proprietary operations platform that puts occupancy, revenue, labor, and guest scores in front of every manager daily, with variances owned and answered at the park.

Marketing

Campground branding management and development, digital marketing, website development, photography, graphic design, copywriting, public relations, and
influencer partnerships.

Capital Improvement

An in-house construction, design, and development department offering master planning, landscape architecture, interior design, and computer-aided
design and modeling.

Human Resources

A centralized HR support system for all managers and team members, covering payroll, benefits, recruiting, and workers’ compensation.

Purchasing

Preferred vendor relationships give operators prioritized manufacturing, aggressive pricing, nationwide distribution, and excellent service.

ACCOUNTING & FINANCe

Full-service accounting and finance support, including treasury management, budgeting and forecasting, financial reporting, accounts payable, and financial management.

controllable expense management

Proprietary labor and expense management tools built for the seasonality of camping and outdoor recreation — keeping margins intact while guest experience stays exceptional.

Food and Beverage

REVENUE & ancillary Sales MANAGEMENT

Pricing optimization, demand forecasting, distribution channel management, upselling and cross-selling, booking and occupancy management, and inventory allocation to maximize park revenue. Food and beverage, activities, and retail executed by the park team and managed centrally, from menus, pricing, and inventory to event programming.

Event & experiential programming

COMPLIANCE & Risk Management

Environmental, health, and safety compliance; construction entitlements; risk assessments and insurance claims management; contract and service agreement drafting and management; and oversight of 600+ licenses and permits through a custom database and task management API.

Recreational programming

At Northgate, we believe unforgettable stays are built on unforgettable experiences. Our approach to recreational programming combines high-energy activities with thoughtfully curated attractions to engage guests of all ages. From adrenaline-pumping ziplines and mountain coasters to immersive laser tag arenas and daily themed activities, we deliver a dynamic blend of fun that drives guest satisfaction, repeat visitation, and extended stays. With a proven formula that balances operational efficiency and excitement, our recreation strategy is a key differentiator across our portfolio.